AwardSpring implementation

0%

Status

New [New]

0% complete, updated on Tue 5/19/26 4:20 PM by Jeannette Jasmin Ramos

Converted Project Request with Status of Requested to Project with Status of New and a Health of None.

Details

Dates
Mon 5/25/26 - Wed 7/1/26
Acct/Dept
Financial Aid
Service
Enterprise Project Information Center (EPIC) / EPIC Project Request Submission
Type
Information Technology Projects / Information Technology Projects
Health
None - No health has been set
Created
Tue 5/19/26 4:20 PM
Modified
Tue 5/19/26 4:20 PM
Benefit/Purpose
Briefly describe what you hope to achieve by executing the project, including anticipated benefits.
The project is intended to replace a system that has become increasingly unreliable due to persistent customer‑support failures and recent data‑transfer problems in Blackbaud, including instances of delayed or lost data that have disrupted scholarship processing. By moving to AwardSpring, the Foundation and Financial Aid offices aim to establish a stable, well‑supported platform that provides a smoother student application experience, reduces manual work created by Blackbaud’s ongoing issues, and ensures accurate, dependable data handling. The new system will streamline workflows for staff and reviewers, strengthen reporting for donor stewardship, and provide long‑term sustainability through a secure, cloud‑based solution with responsive vendor support.
Deliverables Requested
List or summarize all specific deliverables resulting from this project. What will the project produce or deliver? These should include items that are specific, measurable, achievable, realistic, and time bound.
These are the deliverables expected from this project:<br /><br />Configured AwardSpring environment with all scholarship cycles, eligibility rules, reviewer workflows, and communication templates set up and ready for use by the end of the fall term. (AwardSpring + functional areas)<br /><br />Completed data migration from Blackbaud, including validated student application history, scholarship records, reviewer assignments, and award data, with verification completed before go‑live. (AwardSpring + IT + functional areas)<br /><br />SSO integration with institutional authentication systems, fully tested and operational prior to user onboarding. (AwardSpring + IT)<br /><br />Banner data extract and import workflows established and tested, ensuring accurate transfer of student data needed for eligibility and awarding. (AwardSpring + IT)<br /><br />Reviewer training materials and sessions, including quick‑start guides and recorded demonstrations, delivered before the first review cycle opens. (AwardSpring + functional areas)<br /><br />Student‑facing instructions and communication plan, including updated website content and application guidance, published before the application portal opens. (AwardSpring + functional areas)<br /><br />Temporary homegrown application and tracking solution, deployed and operational during the implementation period to ensure uninterrupted scholarship processing until AwardSpring is live. (Functional areas--to be deployed if July 1 target cannot be met)<br /><br />Post‑implementation support plan, outlining system ownership, escalation paths, and responsibilities between the Foundation Office, Financial Aid, and IT, finalized before project closeout. (Functional areas + IT)<br /><br />Note that the requested end date of this project coincides with the opening of the new scholarship cycle. We understand how short the period of time is for implementation and that it coincides with the current Banner SaaS go-live date.
Sponsor Certification
Please identify how the sponsor plans to execute this proposal. By identifying functional resources, securing funding, and staff for ongoing support, the Sponsor will demonstrate their preparedness and ability to execute the project effectively. These elements are vital for ensuring the project's success and smooth implementation, as well as providing ongoing support and maintenance after its completion.
The Foundation Office and Financial Aid Office have established a coordinated plan to ensure the successful execution of the transition from Blackbaud to AwardSpring. This plan includes committed functional resources, secured funding, and a clear strategy for maintaining uninterrupted scholarship processing during the implementation period. Together, these units have aligned their roles and responsibilities to support a smooth transition and long‑term system sustainability.<br /><br />The Foundation Office will manage the day‑to‑day configuration and operation of the new scholarship management system. Staff members already responsible for scholarship administration will participate in requirements gathering, workflow design, testing, and training, with a designated project lead coordinating directly with IT and AwardSpring throughout implementation. Funding for scholarship management has historically been provided by the Financial Aid Office, and this arrangement will continue. Financial Aid will assign a staff member to participate in functional setup, business rule validation, and decision‑making to ensure that AwardSpring aligns with institutional awarding practices and compliance requirements. Technology Services will support authentication, data integration, security review, and alignment with institutional standards, ensuring that the system is implemented in a secure, stable, and supportable manner.<br /><br />Funding for the new scholarship management system is already secured through the Financial Aid Office’s existing budget allocation for scholarship software. This funding covers licensing, implementation services, and any required data migration support, and no additional budget requests are anticipated for the transition. With financial resources already committed, the project is positioned to move forward immediately upon approval.<br /><br />Because the requested go‑live date for AwardSpring is July 1—and meeting that timeline may be challenging—the functional teams will develop a temporary, homegrown solution as a contingency to ensure uninterrupted scholarship processing if implementation cannot be completed in time. This fallback approach would use fillable application forms, secure submission workflows, spreadsheet‑based tracking and reviewer assignment, and manual award posting and documentation. These interim processes would be built using existing tools and managed by the functional offices with minimal IT involvement. This ensures that scholarship cycles can continue without disruption should the AwardSpring implementation extend beyond the Blackbaud license expiration date.

IT Participation Plan

IT Participation Plan
The proposal should acknowledge and evaluate the current capabilities of the Technology Services Department (aka "IT department"), including our expertise, available resources, and our ability to effectively allocate time for scheduling.

In the event the IT department lacks specific skills or resources required for the project, the proposal incorporates the potential involvement of external consultants. This demonstrates the flexibility of the proposal to leverage additional resources or support from external sources.
The majority of this implementation will be software configuration that is handled by the functional areas and the vendor. There are two portions of the project that absolutely require IT expertise: the authentication of student applicants through single sign-on (SSO) and the one-way data communication of key data elements from Banner to the AwardSpring platform. (Note that the data used for scholarship awarding could be from ODS rather than live data from the Banner SaaS production environment)<br /><br />If the IT team is unable to carry out the task, but a consulting solution would be acceptable, we could accomodate the extra expense of a consultant within the implementation cost by using financial aid technology funds.

Program Review & Participatory Governance

Program Review & Goals
The proposal should clearly highlight the department/division/program goals it supports and explain how the proposed solution directly contributes to achieving those goals. This assures the proposal is not only addressing immediate needs, but also aligning with the broader strategic direction of the department/division or program, thereby enhancing its chances of receiving support and approval.
The AwardSpring project directly supports the Financial Aid Office’s program goals by improving student access to financial resources, strengthening compliance, and advancing equity. A more intuitive, mobile‑friendly scholarship platform increases student awareness of available aid and reduces barriers that currently prevent many from applying, helping close the gap in FAFSA/CADAA completion and supporting broader outreach and engagement efforts. By replacing Blackbaud—which has experienced data‑transfer failures and unreliable support—the new system also enhances accuracy, consistency, and audit readiness, reinforcing the unit’s commitment to Title IV, Title 5, and institutional compliance standards. Finally, AwardSpring’s streamlined application process and clearer communication tools help ensure that students with the greatest financial need can more easily pursue scholarships, supporting the department’s equity goals by reducing unmet need and improving persistence and completion outcomes across student groups.
Stakeholder Feedback
Incorporating participatory governance, please outline how feedback from diverse campus stakeholders has been or will be gathered and integrated into the decision-making process for this project.
The project’s decision‑making process incorporates participatory governance by engaging the Foundation Office, Financial Aid Office, Technology Services, faculty and staff reviewers, and students who interact with the scholarship system. These groups have already provided feedback on Blackbaud’s significant reliability and data‑transfer issues—problems that IT is fully aware of through its own support history with the product. As the transition to AwardSpring moves forward, additional input will be gathered through workflow reviews, configuration consultations, and structured user‑testing sessions that will include both staff and students to ensure the system is accessible, intuitive, and aligned with campus needs. This inclusive approach ensures that diverse stakeholder perspectives are integrated into the final implementation and that the solution reflects the operational, technical, and student‑experience priorities of the campus community.

Project Budget

Funding Source
Categorical
Estimated Budget
$23,000. Our quote is $16,495 for a year, which includes a $3k one-time implementation fee. We are adding a 40% increase in our estimation to account for potential consulting and/or additional staffing costs. We are currently paying $17k per year for Blackbaud, so this will be a net reduction in cost going forward. Financial aid categorical funds can cover this cost.

Description

The current Blackbaud scholarship system has become operationally unworkable due to ongoing reliability issues, workflow limitations, and a lack of effective customer support. AwardSpring provides a modern, cloud‑based platform that directly addresses these challenges by offering a more stable, intuitive, and well‑supported solution for managing scholarship applications, reviews, scoring, awarding, and reporting. This proposal seeks IT’s support to implement AwardSpring as the institution’s new enterprise scholarship management system, ensuring a more dependable and efficient experience for students, staff, and reviewers.

Goals

  1. Project aligns with Student Equity and Achievement Program (SEAP) objectives.

    Financial aid is a student equity project by design. Historically, there have been large gaps between affluent students and those from poorer backgrounds in terms of retention and degree completion. Financial aid allows the college to meet students where they are and provide the support that they need to spend more time on their studies and less time on trying to obtain basic needs. Increasing student access and improving systems of evaluation and delivery--both goals of this project--support SEAP objectives directly.

Sponsor